1. Fulfillment & Order Processing Time
All retail orders placed through Muqeet Solutions LLC or our integrated marketplace channels (Amazon, eBay, and Walmart Marketplace) undergo automated verification upon order placement.
- Standard Processing: Orders are processed and packed within 24 to 48 business hours (excluding weekends and United States federal holidays).
- Cut-off Time: Orders placed before 2:00 PM Mountain Standard Time (MST) are submitted for same-day warehouse processing.
2. Domestic Shipping Methods & Delivery Timelines
We partner with leading US postal and courier services to ensure rapid, secure delivery across the continental United States, Alaska, Hawaii, and US Territories:
Carrier: USPS Ground Advantage / UPS Ground
Delivery Time: 3 to 5 Business Days
Carrier: FedEx Express / USPS Priority Mail
Delivery Time: 1 to 3 Business Days
3. Shipping Rates & Calculations
Shipping costs are calculated dynamically based on package weight, volumetric dimensions, and final destination zip code during checkout.
Promotional Free Shipping: We frequently offer promotional free standard shipping on eligible catalog items or orders exceeding specified dollar thresholds.
4. Order Tracking & Dispatch Confirmation
As soon as your parcel is scanned by the carrier at our distribution facility, an automated shipping confirmation email is dispatched containing your official carrier tracking number (e.g. USPS 9400..., UPS 1Z..., or FedEx tracking ID).
You can trace your parcel in real-time by clicking the tracking link in your email or pasting the tracking number directly onto the carrier's official portal.
5. International Shipping Policy
Muqeet Solutions LLC primarily serves domestic United States addresses. For international customers purchasing through eBay or Amazon, international shipping is handled seamlessly via verified marketplace global logistics frameworks (such as eBay International Shipping or Amazon FBA Global).
Customs duties, import taxes, and international tariffs are managed in accordance with destination country rules at checkout.
6. Damaged, Lost, or Stolen Packages
If your tracking status shows "Delivered" but you have not received your package, or if your item arrives damaged in transit:
- Please notify us within 48 hours of carrier delivery by emailing
support@muqeetsolutions.com. - Include clear photos of any damaged shipping containers or product packaging.
- Our logistics claims unit will initiate a carrier trace and issue a replacement or full refund promptly.
7. Shipping Operations Contact
For shipping inquiries, address modifications prior to dispatch, or tracking help:
Muqeet Solutions LLC — Logistics & Fulfillment Dept.
1500 N Grant St #4512, Denver, CO 80203, United States
Managing Member: Muhammad Yasin Tahir
Telephone: +1 (720) 689-9288
Support Email: support@muqeetsolutions.com